The QA Manager's Guide to Average Handle Time and 5 Ways to Reduce It Without Cutting Corners

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

By entering your email address, you agree to receive marketing communications in accordance with our Privacy Policy.

Thank you! The eBook will be sent soon.
Oops! Something went wrong while submitting the form.

Improving CX is the overarching goal. QA Managers need to get familiar with Average Handle Time (AHT) to accomplish that.

This eBook shares five practical ways QA Managers can help agents reduce Average Handle Time (AHT) without cutting corners.

Heading

Text

How to Identify Your Team's Weak Spots

Why start with the quality of the experience

‍

Heading

Text

How QA Insights Help Optimize Agent Training

The most impactful agent training is informed by data

‍

Heading

Text

Actionable Strategies that Work

Tips to help you address potential issues and fix them

‍

Heading

Text

Heading

Text

Get The Guide

Download Now

© 2023 MaestroQA, All Rights Reserved