You're in excellent company

See how we partner with our customers to build the future of CX.

lifted agent performance by

eliminated days of agent work

improved resolution times by

"Whether you want to drive change in CSAT, NPS or AHT, you have to start from the quality of the experience. MaestroQA has taken one-dimensional metrics like NPS and CSAT, and allowed us to get the full picture behind where we can improve."

CX Team Manager

Justin Junious

Request Free Demo

Join monday.com and hundreds of other brands in prioritizing your customer experience

Customer Success Stories

How Sendle Built a Scalable Coaching Program with MaestroQA

MaestroQA: Encouraging Proactive CX at Brooklinen

MaestroQA: Aceable Improves SES by 14% and Grades 147%

How Yubo Built a Scalable QA Program with MaestroQA

MaestroQA: WP Engine Integrates Guru with MaestroQA

Stitch Fix Builds Better Calibration Workflows with MaestroQA

Case Study: Etsy Chat Support Improves Agent Performance by 14%

Scribd Leverages GraderQA for a Data-Driven Approach to Quality Assurance Calibrations

How MaestroQA Helped monday.com Reduce Average Handle Time

MaestroQA Case Study: Driving Success for ClassPass

MaestroQA: Tails.com Boosts Support Agent Performance

Providing Real-Time Feedback for the Values-Focused CX Team

MaestroQA: Building a Knowledge Base for CX Teams for Lyft

Recognizing and Rewarding Agent Efforts Through QA Data

Building an Insightful and Transparent QA Program by Focusing on DSAT Tickets

How Mailchimp Transformed their QA Program with MaestroQA

Customer Service Quality Assurance as a Coaching Function, Not a Punitive Function

MaestroQA: Improve CSAT with QA and Scale Tone With Dashlane

How GetUpside Maintained Lightning-fast Response Times

MaestroQA Case Study: Using QA Data with Zendesk

MaestroQA Case Study: How MeUndies Achieved 99% CSAT with QA

MaestroQA Case Study: How Plangrid Runs Coaching Sessions

MaestroQA Case Study: Driving Success for Squarespace

MaestroQA Case Study: Why Staples Replaced Legacy CX Systems

How Quality Assurance software empowers agents at LevelUp

MaestroQA: Why Attune Insurance Abandoned Spreadsheets

How MeUndies Leveraged a Quality Assurance Program

MaestroQA Case Study: How Zola Elevates Agent Performance

How agent experience and values-based quality assurance drives the art of conversation

How ActiveCampaign Uses MaestroQA To Scale Their Support Team

MaestroQA: How SpotHero Scaled Their Customer Care Team

MaestroQA: Transforming Illuminate Education with Peer Review

See more customer stories