Why Attend?

Network with customer support, QA, and CX leaders to discuss...

The Future of CX

Role of AI in Customer Support

Product Advancements From MaestroQA

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Moments

Explore moments from the previous summit

Previous Attendees

Connect and learn from CX industry leaders at companies like...

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Event Experience

The CX Summit will take place at Hotel Indigo, a vibrant boutique-style hotel in a picturesque residential neighborhood of Williamsburg. With its stunning graffiti garden offering an oasis of blooming spring flowers, the hotel provides the perfect backdrop for engaging discussions and networking. Additionally, our guests will enjoy an exclusive dining experience on a private yacht with oversized windows for breathtaking views of the famous Brooklyn Bridge.

Agenda

Join us for an exclusive event, the CX Summit in Brooklyn, where you can experience it all - thought leadership, best practices, product demos, and peer-to-peer insights. Immerse yourself in a world of inspiration and discover a new vision for quality in CX. Don't miss out on this opportunity to be part of something extraordinary. Request an invite.

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Agenda At a Glance

Location: Hotel Indigo - Brooklyn, NY

*schedule is subject to change

Wednesday 5/15

2:00pm - 4:00pm
Guest Arrival and Check-In
6:30pm - 9:30pm
Welcome Reception - Graffiti Garden

Thursday 5/16

8:00am - 9:00am
Breakfast in the Williamsburg Ballroom B
9:00am - 12:00pm
Summit Opens in the Williamsburg Ballroom A
12:00pm - 1:00pm
Lunch
1:00pm - 4:15 pm
Summit Resumes
7:00pm
Enjoy an Evening Dinner On a Private Yacht

Friday 5/17

8:00am - 10:00am
Breakfast in the Williamsburg Ballroom B
10:00am - 10:30am
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