Quality was never meant to stop at a score

Surface-level AI doesn’t solve business problems. Uncover root causes—and fix what’s broken.

Surface-level tools hand you a sentiment score and call it insight. But that doesn’t tell you why your bot gave bad info, where your policy is creating confusion, or how to prevent churn before it happens.

Maestro is built for teams solving business-critical problems. We help you go deeper—starting with signals from AI, then tracing them to operational impact. Pinpoint root causes. Combine quality, experience, and outcome data. Guide action across workflows, coaching, and automation.

We don’t just show you what happened. We help you understand why—and take the right next step.

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As seen on

Quality was never meant to stop at a score

Surface-level AI doesn’t solve business problems. Uncover root causes—and fix what’s broken.

We don’t just show you what happened. We help you understand why—and take the right next step.

When:

Where:

As seen on

Trusted by 100K+ team members around the globe

What Sets Maestro Apart

What You’ll Learn in This Report:

Custom Logic, Operational Clarity: Tailor the metrics that matter to your business—then trace them back to workflow breakdowns, training gaps, or systemic issues.

Insights That Go Deeper: Go beyond scores and surface signals. Detect spikes in confusion, pinpoint policy friction, and uncover churn risk across all interactions.

From Signal to Solution: Take targeted action—update a Knowledge Base, retrain a bot, coach the right agents—based on findings from 100% of your conversations.

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AI & Technology in CX

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