MaestroQA for Managers

Streamline QA and make it actionable with the industry's most-loved tool.

See MaestroQA In Action
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Jessica Bright
,
Customer Support Manager
I don't know where my department would be without MaestroQA. The program helped my team define an excellent level of support, then worked with us to raise the bar.
Automate manual & repetitive tasks
Spend more time analyzing CX insights instead of finding tickets to grade with automatic ticket assignments based on tags, ticket status, or other fields.
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Get full insight into agent performance
Get 100% visibility into how tickets are handled to understand how agents utilize resources like your knowlege base, LMS, and more.
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Collect strategic insights with customizable scorecards
Set up your scorecards any way you like to gain the information and insights your agents need to perform.
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