Events / The Art of Conversation

Feb 24 -27, 2026

Unlock the Power of Conversation Data

Save the Date! Invite-Only VIP Event

San Francisco, CA

Why Attend?

Network with Analytics, VOC, CX, Operations, and QA leaders to discuss…

The Future of Conversations Analytics

Role of AI in Conversations Analytics

Product Advancements

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Moments

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Previous Attendees

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Event Experience

The Art of Conversation Summit will be hosted at The Beacon Grand, a boutique hotel that seamlessly marries modern design with its beautifully restored historic character. Nestled in San Francisco’s iconic Union Square, it sets the stage for deep conversations, shared learning, and memorable connections.

Agenda

Join us in San Francisco as we shape what’s possible in conversation analytics. The Art of Conversation Summit unites industry leaders, bold ideas, and performance-driven strategies to help you elevate every interaction. Through inspiring sessions and hands-on product exploration, you’ll gain the clarity and tools to create meaningful, lasting impact.

Agenda At a Glance

Location: The Beacon Grand - San Francisco, CA

*schedule is subject to change

Tuesday 2/24

4:00 pm

Check-In & Explore San Francisco on Your Own

Wednesday 2/25

9:30 am - 5:00 pm

Fun Day in Napa!

7:00 pm - 10:00 pm

Evening Reception

Thursday 2/26

8:30 am - 9:30 am

Breakfast in Beacon Hall

9:30 am - 12:00 pm

Summit Opens in Grand Ballroom

12:00 pm - 1:00 pm

Lunch in Beacon Hall

1:00 pm - 5:15 pm

Summit Resumes in Grand Ballroom

7:00 pm - 10:00 pm

TBD

Friday 2/27

8:00 am - 10:00 am

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