Upcoming Events

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CEO/CX Strategy

CEO/CX Strategy Chat: Best-in-Breed QA vs. Bundled Solutions

Thursday, October 5th at 10am PT / 1pm ET
Zoom Webinar

Join Vasu Prathipati, CEO of MaestroQA, for a deep dive into the pros and cons of best-in-breed QA vs bundled WFM + QA solutions for CX. We’ll spotlight the critical factors you need to consider to make an informed decision about your Quality Assurance and Agent Performance needs.

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Upcoming Event

Empathy-Driven Customer Service: How to Accelerate Agent Performance & Customer Satisfaction

Join our exclusive workshop with MaestroQA experts and Evolution Coach Jeanine Becker to discover the power of incorporating an empathy-driven customer support approach. By enhancing agent performance through empathy, you can ultimately elevate customer satisfaction.

Tuesday, October 10, 2023, 2 P.M. EST
Zoom Webinar
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