"Whether you want to drive change in CSAT, NPS or AHT, you have to start from the quality of the experience. MaestroQA has taken one-dimensional metrics like NPS and CSAT, and allowed us to get the full picture behind where we can improve."
CX Team Manager
Customer Success Stories
Aceable Improves SES by 14% and Grades 147% More Tickets During Their First Full Quarter on MaestroQA
ClassPass Eliminates 6,250 Days of Agent Chat Time & Maintains an 83% Retention Rate During COVID-19