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See how we partner with our customers to build the future of CX.
"Whether you want to drive change in CSAT, NPS or AHT, you have to start from the quality of the experience. MaestroQA has taken one-dimensional metrics like NPS and CSAT, and allowed us to get the full picture behind where we can improve."
CX Team Manager
Justin Junious
Customer Success Stories
Aceable Improves SES by 14% and Grades 147% More Tickets During Their First Full Quarter on MaestroQA
Jan 27, 2022
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ClassPass Eliminates 6,250 Days of Agent Chat Time & Maintains an 83% Retention Rate During COVID-19
Oct 28, 2020
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Etsy Improves Customer Satisfaction and Lifts Agent Performance by 14% with MaestroQA
Jan 20, 2021
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How QA helped monday.com Reduce Average Handle Time by 30%
Nov 6, 2020
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How MeUndies Achieved 99% CSAT Through QA
May 8, 2020
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Tails.com Boosts Support Agent Confidence & Performance with Richer QA Insights from Screen Capture
Oct 28, 2020
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See more customer stories