"Whether you want to drive change in CSAT, NPS or AHT, you have to start from the quality of the experience. MaestroQA has taken one-dimensional metrics like NPS and CSAT, and allowed us to get the full picture behind where we can improve."
CX Team Manager
Customer Success Stories
ClassPass Eliminates 6,250 Days of Agent Chat Time & Maintains an 83% Retention Rate During COVID-19