One platform, all your data
Bring all your business, customer, and conversation data into one place. Ingest from your data warehouse or internal systems via API, then analyze each dataset on its own or combine them to uncover patterns across performance, operations, and customer experience. Secure, enterprise-ready, and scalable.
Ingest the data that matters
Structured data shows you what happened—unstructured data tells you why. Maestro captures both, so every insight is grounded in context. From tags, traits, and KPIs to transcripts, escalation notes, and internal comments, you’ll get the full picture, not just surface-level signals.
Structured Data
- Agent metrics + performance KPIs
- Customer details like tier, product line, or lifecycle stage
- Support tags, ticket metadata, and resolution reasons
Unstructured Data
- Escalation notes, support summaries, and internal comments
- Conversations from unintegrated systems or internal tools
- Any freeform text field for LLM-based analysis


Effortless data ingest
No matter your stack—Snowflake, Redshift, BigQuery, custom tools, or something in between—we make it easy to bring in the data that matters without building or maintaining complex pipelines.
Data Warehouse Ingest
Connect securely, choose your fields, and let us handle schema evolution, incremental loading, and hourly syncs—no reverse ETL required.
API ingest
Pull in any data—tickets, traits, notes, transcripts, and more. Just match our API format; no transformation or remapping needed.