Why Fortune 500 Companies Are Replacing Their Legacy CX Systems With Zendesk and Maestroqa
How LevelUp uses Quality Assurance software to empower their agents
FabFitFun uses customer service quality assurance to manage a best-in-class support team
How Harry’s uses Zendesk and MaestroQA to deliver effortless customer experiences
How SeatGeek Built and Scaled a More Human QA Scorecard
Headspace maintains their particular brand voice with a quality management platform
How MOO manages agents' experiences to improve customer conversations
How Zola implements and manages the QA-training feedback loop 💍
How Freshly uses QA to improve CSAT (96%), coach agents, and scale their fantastic, memorable support team
How MeUndies scaled and managed a remote team with a customer service QA program
Scaling a team from two to 40 using customer service quality assurance
Attune Insurance invested in a QA platform early to set themselves up for scale.
ActiveCampaign scaled their team and improved team dynamics using Zendesk quality assurance
How to create an authentic feedback and growth-mindset culture with a peer review quality assurance program
Building customer loyalty through investing in quality assurance
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