Flexible plans for managers and teams

(cheaper than unhappy customers)

Best for small teams looking to solve basic QA needs


per month / agent
paid annually

  • Customizable Scorecards
  • Zendesk, Desk, Kustomer, Intercom, Freshdesk, Helpshift Integrations
  • Manager + Grader Dashboards
  • QA Reporting
  • Data Exports
  • Coaching Forms
  • Scoring Calibration
  • Email, Phone, Chat Support
Request a trial

Best for larger teams looking to improve efficiency


per month / agent
paid annually

  • Essentials Features +
  • Auto Grading Assignments
  • Automated Reports
  • Automated Grading Reminders
  • Automated Grading Feedback
  • Advanced Custom Reporting Options
Request a trial

Best for teams of all sizes to boost CSAT and NPS


per month / agent
paid annually

  • Team Features +
  • Agent Coaching Dashboards
  • Peer Review Workflows
  • Self Assessment Workflows
  • CSAT Analysis
Request a trial

Best for businesses with complex needs

Contact us

+1 (212) 699-6451

  • Professional Features +
  • Dedicated Customer Success
  • Advanced Security Options
  • Salesforce Integration
  • LMS Integration (Lessonly, Guru, + more)
  • BI / Data Warehouse Integration
  • SSO, SAML, ADFS configuration
Request a trial


I don't see my helpdesk, phone call, or live chat provider listed as an integration.

Many people use MaestroQA without an integration into their support provider, please contact us for more info and a quote. Email us at team@maestroqa.com or call 
+1 (212) 699-6451.

I have a lot more licenses in my Helpdesk than I’m grading. Will I be charged for all of them?

We will only charge you for the agents that you grade — not the number of licenses in your Helpdesk. Admins, managers, and analysts will also receive accounts at no additional charge, so you can scale your QA process worry-free.

How does billing work if we have a seasonal business with seasonal agents?

For monthly contracts: Billing will be adjusted each month based on the number of agents graded.
For annual contracts: If you go over your expected amount, we will charge you the pro-rated difference and if you go under your expected amount, we will issue a credit.

Other questions or concerns?

Contact us at team@maestroqa.com or call +1 (212) 699-6451.

Ever ask yourself, “Why pay for QA software when spreadsheets are free?” 🤔
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