The Art of Conversation
Save the Date! Invite-Only VIP Event
When: Sep 27-29, 2023
Where: New York
Why Attend?
Network with customer support and QA leaders to discuss...
The Future
of CX
Role of AI
in Customer Support
Product Advancements
From MaestroQA
Request Invite
Moments
Explore moments from the previous summit
The Event Experience
The CX Summit will be held at the prestigious TWA Hotel, conveniently situated at JFK airport. This iconic venue, a winner of the Traveler Readers Voice Awards, will set the stage for enriching discussions and networking opportunities. Our guests will also be treated to an exclusive dining and hospitality experience at a New York Mets game!
Agenda
Experience it all at our CX Summit in NYC: thought leadership, best practices, product demos, and peer-to-peer insights that inspire a new vision for quality in CX. Join us for this exclusive event!
Request Invite
Agenda At a Glance
Location: TWA Hotel - JFK Airport *schedule is subject to change
Sep 27th
Sep 28th
Sep 29th
Wednesday 9/27
2:00pm - 4:00pm
Guest Arrival and Check-In
6:00pm - 9:00pm
Welcome Reception in the 1962 Room
Thursday 9/28
8:00am - 9:00am
Breakfast in the Hairdos
9:00am - 12:00pm
Summit Opens in the Constellation Ballroom A
12:00pm - 1:00pm
Lunch
1:00pm - 4:15 pm
Summit Resumes
6:00pm
Let’s Go NY Mets! Enjoy an Evening at Ballpark
Friday 9/29
8:00am - 10:00am
Breakfast in the Hairdos
10:00am - 10:30am
Check Out
Request An Invite
