As customer support transforms into an experience center, agents are no longer just support representatives — they are also brand ambassadors and retention drivers. However, with the introduction of AI tools, the CX landscape is once again evolving.
In this conversation with Vasu Prathipati, CEO & Co-Founder of MaestroQA, learn how to incorporate an Automated Quality Assurance program that will revolutionize your customer support, improve key performance indicators, and boost your bottom line. Vasu shares valuable frameworks, techniques, and tips to help you navigate this transformation and stay ahead of the competition.
When: Available Now
This is part of a twice-a-month webinar series so stay tuned for more!