After experiencing several roadblocks with Virtual Observer's clunky interface, switching to MaestroQA has been the best decision for us. It's been a polar opposite experience: from a smooth implementation, to a user-friendly UI and easy-to-use features. We are set up for success.
Director of Quality Management
VS
Auto QA
Integrations & Reporting
Transcriptions
User Experience
Reporting
For customer-centric brands, selecting the right quality assurance software is critical to success. This comparison between MaestroQA and Five9 Virtual Observer provides an objective comparison to help you make an informed decision.
MaestroQA vs Five9 Virtual Observer:
A Comparison
Reviews
VS
“Very supportive and informative”
“Simple to use - installation process needs work”
“Helpful and intuitive”
“A Good Solution For Call Centers”
“Very friendly and easy to use interface”
“Functional but extremely outdated”
“Best ticket auditor”
“Be Careful With Five9. It's a Mirage Pretending To Be a Top Tier Platform.”

