Use Case - by Role

MaestroQA for Managers

Streamline QA and make it actionable with the industry's most-loved tool.

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Trusted by 100K+ team members around the globe

I don't know where my department would be without MaestroQA. The program helped my team define an excellent level of support, then worked with us to raise the bar.

Jessica Bright
Customer Support Manager

Automate manual & repetitive tasks

Spend more time analyzing CX insights instead of finding tickets to grade with automatic ticket assignments based on tags, ticket status, or other fields.

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Get full insight into agent performance

Get 100% visibility into how tickets are handled to understand how agents utilize resources like your knowledge base, LMS, and more.

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Collect strategic insights with customizable scorecards

Set up your scorecards any way you like to gain the information and insights your agents need to perform.

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