Six sigma + CX

Mastering the Art of Continuous Improvement in Customer Service

KPI DAshboard

The key to performance excellence is in your hands

Elevate agent performance with customizable insights, AI-enhanced precision, and seamless agent coaching and development

Achieve comprehensive visibility by integrating Auto QA, Manual QA, helpdesk, and workforce management data

Effortless monitoring of multiple metrics on a unified dashboard

Coach, grade, and provide feedback directly from the dashboard

Elevate your coaching sessions with insights gathered from your custom dashboards

“With MaestroQA's heat map, we've left the old world of navigating through multiple spreadsheets behind. Now, everything is in one place - a true game-changer for productivity and clarity.”

Adanna McAlpin

Manager of Quality & Training

Ready to improve your team?

Elevate agent performance with customizable insights, AI-enhanced precision, seamless agent coaching and development