CEO/CX: Strategy Chats

Unleashing the Power of Customer Conversations

Revealing the Biggest Trends in QA and CX from Maestro’s CX Summit
MaestroQA recently hosted "The Art of Conversation," a Customer Experience Summit in New York City. At this event, professionals in Customer Support Quality Assurance came together to discuss the latest advancements in QA technology and their impact on the overall customer experience. Join Vasu Prathipati, CEO & Co-Founder, as he shares participant insights from the summit and invites you to share your own thoughts on the future of CX.

When: Available Now
Where: On-Demand

This is part of a twice-a-month webinar series so stay tuned for more!

In this strategy chat, Vasu will discuss:

Targeted QA: Added precision to grading for personalized CX
The Rise of AI: What enhanced conversation analytics means for QA
Blending Metrics: How new BI data can create meaningful dialogues

About CEO/CX: Strategy Chats

Twice a month, MaestroQA hosts insightful chats about the evolving role of customer experience within the business organization. We will explore emerging trends, challenges and opportunities to harness technology to increase the bottom line impacts of CX on business revenue and growth.

Trusted By

CEO of MaestroQA:
Vasu Prathipati

Vasu is the accomplished CEO and Co-Founder of MaestroQA, a company that has transformed the customer support landscape through data, analytics, and automated workflows. He has assisted hundreds of top-tier brands to revamp their CX strategies, delivering tangible results and exceptional customer experiences.

A renowned thought leader and speaker, Vasu is a leading authority on modernizing customer service to enhance business impact, including QA, training, and agent performance. With a commitment to excellence and a focus on delivering tangible results, Vasu and his team at MaestroQA are dedicated to transforming customer service into a strategic partner for driving brand growth and improving CX.