CEO/CX: Strategy Chats

Best-in-Breed QA vs. Bundled Solutions

Insights from the CEO of MaestroQA
Join Vasu Prathipati, CEO of MaestroQA, for a deep dive into the pros and cons of best-in-breed QA vs bundled WFM + QA solutions for CX.

We’ll spotlight the critical factors you need to consider to make an informed decision about your Quality Assurance and Agent Performance needs.

When: Available Now
Where: On-Demand

This is part of a twice-a-month webinar series so stay tuned for more!

In this strategy chat, Vasu will discuss:

The pros and cons of bundled QA vs best-in-breed
What to consider before choosing a Quality Assurance partner
What we are hearing from our customers

About CEO/CX: Strategy Chats

Twice a month, MaestroQA hosts insightful chats about the evolving role of customer experience within the business organization. We will explore emerging trends, challenges and opportunities to harness technology to increase the bottom line impacts of CX on business revenue and growth.

Trusted By

CEO of MaestroQA:
Vasu Prathipati

Vasu is the accomplished CEO and Co-Founder of MaestroQA, a company that has transformed the customer support landscape through data, analytics, and automated workflows. He has assisted hundreds of top-tier brands to revamp their CX strategies, delivering tangible results and exceptional customer experiences.

A renowned thought leader and speaker, Vasu is a leading authority on modernizing customer service to enhance business impact, including QA, training, and agent performance. With a commitment to excellence and a focus on delivering tangible results, Vasu and his team at MaestroQA are dedicated to transforming customer service into a strategic partner for driving brand growth and improving CX.