Zendesk + MaestroQA

Take Customer Support to the Next Level
The most powerful way to leverage your customer data in Zendesk. Understand true performance beyond CSAT, and empower your team members and customer support agents to make your brand shine.
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MaestroQA + Zendesk take your customer support to the next level.
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Understand Agent Performance With Actionable Data
See agent performance trends over time. Create relevant trainings based on team knowledge gaps. Understand the true relationship between CSAT and quality.
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Totally Customizable QA Process
Your QA team will thank you! Create a QA program that’s relevant for your customer, team, and brand. Import existing rubrics or build new rubrics in minutes. Reduce manual errors with an automated, streamlined QA experience.
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