Build customer loyalty with exceptional customer support

Seamlessly identify issues, train employees, and measure impact on your Zendesk customer support

MaestroQA + Zendesk = better CSAT

Higher CSAT comes from exceptional customer service

  • Monitor quality of scaling or remote teams
  • Manage employee performance based on quality of service
  • Create employee learning and development programs based on quality issues
  • Improve CSAT, NPS, CES
  • Integrates with both Zendesk Support and Chat
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Modern omnichannel QA

Seamless QA Process

  • No more spreadsheets
  • Streamlined QA experience
  • Automations save time

Actionable Data

  • Find correlations between CSAT and quality
  • Create relevant trainings based on reliable team data

Customizability

  • Create a QA program that’s relevant for your brand, team, and customers
  • Build new rubrics in minutes
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Ever ask yourself, “Why pay for QA software when spreadsheets are free?” 🤔
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