Future of quality with AutoQA
Quality Teams are shifting from Random QA to Targeted Root Cause Analysis.
Metrics trust gap
What metric do you believe is the most misleading to evaluate people against?
Manual QA programs were invented to solve the Metrics Trust Gap.
18.75% Re-Open Rate
50% Total Time to Resolution
21.74% # of Touches
Quality teams are reinventing to solve this Metrics Trust Gap 100x better
Download Worksheet to document your Metric Trust Gap
Use this worksheet to map out the current metrics your team uses and mark which ones your team feels are accurate vs. misleading.
“We changed our team name from Quality Assurance to Performance Excellence”
Our 3 Predictions On How AutoQA Will Change How Quality Teams Will Operate
QA Teams will move from primarily Random to mostly Targeted
AutoQA KPIs will fill the role of Random QA and become industry standards like CSAT, FCR, or AHT