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Leanna Merrell

Product Marketing Manager

Empowering Agents to Overcome Customer Service Challenges and Drive Brand Loyalty

Learn how QA tools and agent empowerment transform customer service into loyalty-building experiences, driving customer satisfaction and brand advocacy.

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Navigating Legal Risks of AI in Employee Performance Management

Explore expert insights on legal compliance and ADA considerations for AI in performance management, with actionable steps for fair, unbiased evaluations.

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How QA is Transforming Sales

Learn how QA is transforming sales by improving interactions, refining strategies, and guiding smarter decisions, with insights from Gorgias.

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How to Optimize Your Chatbot Strategy: QA’s Critical Role in Enhancing Accuracy & Effectiveness

Explore how Quality Assurance revolutionizes chatbot interactions for optimal customer service. Learn effective QA strategies and insights from industry leaders at our CX summit to enhance chatbot effectiveness and accuracy with MaestroQA.

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