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Conversation Analytics
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Data Warehouse + API Ingest
Analysis
AskAI
AI Platform
Reporting
Action
Quality Assurance
Coaching
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Use cases
Voice-of-Customer Analysis
Compliance Risk
Missed Sales Opportunities
Churn and Escalation Detection
AI Chatbot Monitoring
BPO Governance
Customer Stories
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Brex Builds a Conversation Insights Engine
Betterment Reduces Chatbot Risk
Angi Drives Sales & Reduces Compliance Risk
Resident Improves Retention & LTV
Oura Measures 100% Customer Sentiment
DraftKings Improves Business Outcomes With AI Coaching
Resources
Pricing
Webinars
The Guide to Conversation Analytics
Conversation Analytics: MaestroQA vs. Snowflake
The Art of Conversation Summit
Help Center
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Predictive CSAT Playbook
Turning AI Insights into Action
Hybrid Bot & Agent Quality Program
Quality Beyond Agent Performance
Explore AI implementation strategies in customer experience, focusing on ethical considerations, risk management, and maintaining transparency.
Learn about the success Novo had from using MaestroQA’s automated QA workflows, KPI dashboard and AI Classifiers to impact customer satisfaction levels.
Discover the strategic partnership between MaestroQA and Zendesk Suite, facilitating seamless grading of omnichannel support tickets and enhancing CX team efficiency.
Learn how MaestroQA's Shoutouts feature in Zendesk and Slack celebrates high-performing agents, fostering a positive work environment and encouraging high-quality customer interactions.