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Larrita Browning

Head of Marketing at MaestroQA
Larrita is Head of Marketing at MaestroQA. She is passionate about creating engaging and creative content and enjoys learning about new technology that makes our digital lives easier.

How to Maximize Call Center & BPO Performance | MaestroQA

In this blog, you'll learn how to craft a powerful KPI plan based on alignment scores, AHT, and FCR to maximize your call center and BPO performance.

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MaestroQA Named One of Comparably’s 2023 Best Workplaces in New York for the Second Consecutive Year

MaestroQA Named One of Comparably’s 2023 Best Workplaces in New York for the Second Consecutive Year.

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MaestroQA Named on Comparably’s Best Workplaces in New York

MaestroQA named one of Comparably’s 2023 best workplaces in New York for the second consecutive year. Learn why MaestroQA is such a great place to work at.

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CX Strategy: The Future of AI in Quality Assurance

In this blog, we'll dive into how machine-learning models are impacting Quality Assurance and the role of support agents.

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