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Leanna Merrell

Product Marketing Manager

Conversation Analytics: The Untapped Data Driving Business Impact

Unlock the power of Conversation Analytics. Learn how AI transforms calls, chats, and emails into actionable insights that boost revenue, reduce churn, and uncover business risks.

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Conversation Analytics Tested in Snowflake and MaestroQA

See how Snowflake vs. MaestroQA stack up for conversation analytics. Discover why MaestroQA runs sentiment, classification, and coaching insights at scale — faster, easier, and more actionable than data warehouses.

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Beyond Compliance: How QA is Transforming Medical Device Servicing

Compliance isn’t enough to ensure medical device safety. Learn how AI-driven QA and post-market surveillance improve servicing, reduce failures, and enhance efficiency.

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KCS QA: Your AI agent is only as smart as your knowledge base

AI chatbots rely on accurate knowledge to deliver the right answers. See how Knowledge-Centered Service (KCS) QA improves AI accuracy, prevents misinformation, and enhances self-service support.

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