The Art of Conversation

Save the Date! Invite-Only VIP Event

When: Jan 24-26, 2024
Where: Brooklyn, NY
*This event has passed


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The Event Experience

The CX Summit will take place at Hotel Indigo, a vibrant boutique-style hotel situated in a picturesque residential neighborhood of Williamsburg. With its stunning views of Brooklyn and the Manhattan skyline across the East River, the hotel provides the perfect setting for engaging discussions and networking. Additionally, our guests will enjoy an exclusive dining and hospitality experience at the Brooklyn Nets game.


Join us for an exclusive event, the CX Summit in Brooklyn, where you can experience it all - thought leadership, best practices, product demos, and peer-to-peer insights. Immerse yourself in a world of inspiration and discover a new vision for quality in CX. Don't miss out on this opportunity to be part of something extraordinary. Request an invite.

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Agenda At a Glance

Location: Hotel Indigo - Brooklyn, NY *schedule is subject to change

Jan 24th

Jan 25th

Jan 26th

Wednesday 1/24

2:00pm - 4:00pm
Guest Arrival and Check-In
6:00pm - 9:00pm
Welcome Reception - Indoor Rooftop Lounge

Thursday 1/25

8:00am - 9:00am
Breakfast in the Williamsburg Ballroom B
9:00am - 12:00pm
Summit Opens in the Williamsburg Ballroom A
12:00pm - 1:00pm
1:00pm - 4:15 pm
Summit Resumes
Let’s Play Ball, Brooklyn Nets! Enjoy an Evening at Barclay Center

Friday 1/26

8:00am - 10:00am
Breakfast in the Williamsburg Ballroom B
10:00am - 10:30am
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